Privacy policy

The confidentiality of visitors to our website is very important to us, and we are committed to protecting it. This policy details what we do with your personal information.

Who are we ?

The address of our website is: http://keensolutions.fr.

Collection of personal data

Comments

When you leave a comment on our website, the data entered in the comment form, but also your IP address and the user agent of your browser are collected to help us detect unwanted comments.

An anonymized string created from your e-mail address (also known as a hash) can be sent to the Gravatar service to check if you are using it. The confidentiality clauses of the Gravatar service are available here: https://automattic.com/privacy/. After validation of your comment, your profile photo will be publicly visible next to your comment.

Medias

If you are uploading images to the website, we recommend that you avoid uploading images containing EXIF data from GPS coordinates. Visitors to our website can download and extract location data from these images.

Contact forms

If you post a question on our site, you will be offered to save your name and e-mail address in cookies. This will save you from having to enter this information if you post a comment or other question later. These cookies expire after one year.

Cookies

When you log in, we will set a number of cookies to store your login information and screen preferences. The lifetime of a login cookie is two days, that of a screen option cookie is one year. If you check “Remember me”, your login cookie will be kept for two weeks. If you log out of your account, the login cookie will be deleted.

By modifying or publishing a publication, an additional cookie will be saved in your browser. This cookie does not include any personal data. It just says the ID of the post you just edited. It expires after a day.

Most browsers allow you to refuse or accept cookies. For example:

  • with Internet Explorer (version 10), you can block cookies by using the alternative settings for managing cookies available by clicking on “Tools”, “Internet options”, “Confidentiality” then “Advanced”;
  • with Firefox (version 24), you can block all cookies by clicking on “Tools”, “Options”, “Confidentiality” then by selecting “Use personalized parameters for history” from the drop-down menu and by unchecking “Accept cookies from sites ”; and
  • with Chrome (version 29), you can block all cookies by accessing the “Personalize and control” menu then by clicking on “Settings”, “Show advanced settings” and “Content settings” then by selecting “Prevent sites from define data ”in the“ Cookies ”header.

Blocking all cookies will have a negative impact on the use of many websites. If you block cookies, you will not be able to use all the features of our website.

You can delete cookies already stored on your computer. Example:

  • with Internet Explorer (version 10), you must delete the cookies file manually (you can find instructions to do so here http://support.microsoft.com/kb/278835);
  • with Firefox (version 24), you can delete cookies by clicking on “Tools”, “Options”, and “Confidentiality”, then by selecting “Use personalized settings for history” and by clicking on “Show cookies” , then on “Delete all cookies”; and
  • with Chrome (version 29), you can delete all cookies by accessing the “Personalize and control” menu then by clicking on “Settings”, “Show advanced settings” and “Delete browsing data” then “Delete cookies and module data from other sites ”before clicking on“ Delete browsing data ”.

Content embedded from other sites

Articles on this site may include integrated content (for example videos, images, articles, etc.). Content embedded from other sites behaves the same as if you went to that other site.

These websites could collect data about you, use cookies, embed third-party tracking tools, track your interactions with this embedded content if you have an account connected to their website.

Use and transmission of your personal data

Audience metrics and other analytics

USE OF GOOGLE ANALYTICS

Google processes the data mentioned in its privacy policy (https://support.google.com/analytics/answer/6004245?hl=fr / https://policies.google.com/privacy?hl=fr#infocollect). This data includes in particular the IP address of the devices used to consult the site.

This processing is used for purposes of analysis and statistical study of the use of our site.

The processing is necessary for the purposes of the legitimate interests which we are pursuing, which consists in improving and optimizing our website for the benefit of users. It is based on Article 6 (1) (f) GDPR. The request for data is contractual. You are not required to provide this data and can object to its processing at any time. To prevent the collection of data relating to its use of the site and the processing of this data by Google, you must follow the instructions given by Google: http://tools.google.com/dlpage/gaoptout.

Relationship management with our contacts and prospects

The processing of personal data is also intended for the management of the relationship with our contacts and prospects. In particular, this processing will allow us to communicate information to you about news from our organization and our services.

This processing of personal data is based on your consent (Article 6 (1) (a) GDPR). The request for data is contractual. You are not required to provide this data. If you do not provide the data or withdraw your consent to data processing, you will not be able to receive information about news from our organization and our services.

Storage periods of your data

If you leave a comment, the comment and its metadata are kept indefinitely. This automatically recognizes and approves the following comments instead of leaving them in the moderation queue.

If you post a question on our site, your name and email address will be kept for one year.

The rights you have over your data

If you have left comments on the site, you can request to receive a file containing all the personal data that we have about you, including those that you have provided to us. You can also request the deletion of personal data concerning you. This does not take into account the data stored for administrative, legal or security reasons.

Transmission of your personal data

Visitor comments can be verified using an automated spam detection service.

The processing is intended to ensure the security of our products and services and to prevent illegal activities in connection with our products and services.

This processing is necessary for compliance with the legal obligations to which the controller is subject (Article 6 (1) (c) of the GDPR) and it is necessary for the purposes of the legitimate interests which we are pursuing, which consists in ensuring the safety of our products and our services and to prevent illegal activities (Article 6 (1) (f) GDPR). The request for data complies with the applicable laws and regulations.

Additional Information

How we protect your data

We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information. We will store all personal information you provide to us on secure servers (password and firewall protected).

You acknowledge that the transmission of information over the internet is inherently insecure, and that we cannot guarantee the security of your data sent over the internet. We will not ask you for your password to access our website.

Amendments

We may sometimes update this policy by posting a new version on our website. You should check this page regularly to ensure you are aware of any changes to this policy.